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The only number to contact the surgery is 01604 709922, any previous numbers are no longer in use.

Friends & Family Test (FFT)

WMC is always keen to receive feedback from our patients and we welcome your views.  We would like to know what your recent experience have been.

 

‘How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?’

Image result for good experience image

Please click Friends & Family Test (may take a while to download) to complete our form, or alternatively, pick up one at Reception.

You can then send this form in to us at via email at wootton.medicalcentre@nhs.net or hand in at Reception.

Click on the links below to see how we are doing:

 

FFT August 2019

In response to feedback received:

  • Please do not respond that you would not recommend us if your family do not live within our catchment area, this question is designed to ask, if you could, would you
  • All patients can email the surgery at wootton.medicalcentre@nhs.net.  With regards to cancelling an appointment, this can easily be done via SMS (if consent given) by responding with the word CANCEL to the appointment reminder text sent.
  • Care Navigation is now an important part of the Reception role within primary care. The GP is not necessarily the most suitable clinician to see you and with growing skills within the current clinical team and resources available outside the surgery (for example pharmacist), this is proving to be invaluable.

FFT July 2019

FFT June 2019

FFT May 2019

FFT April 2019

FFT March 2019

FFT February 2019

FFT January 2019

FFT December 2018

FFT November 2018

FFT October 2018

FFT September 2018

 

 

 

         



 
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