Covid-19

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Coronavirus (Covid-19)

Coronavirus (Covid-19) Symptoms (updated 19/05/20)

Due to the coronavirus outbreak we have taken urgent measures to protect our patients, our staff and the most vulnerable int he community.  Please read the information below and share with your family and friends to help us get the message to as many patients as possible.

Announced by the UK Chief Medical Officers, all individuals should self-isolate if they develop:

  • a high temperature or
  • a new continuous cough or
  • anosmia (loss or a change in your normal sense of smell or taste)

DO NOT come to the surgery, or go to your local pharmacy or hospital.  You do not need to contact us or 111 to advise you are self-isolating unless you feel you cannot cope, your symptoms get worse or your symptoms do not get better in 7 days.  For more information visit www.111.nhs.uk/covid-19.

If you are symptomatic and have an appointment at the practice, please DO NOT attend and cancel it.

The individual's household should also self-isolate for 14 days as per the current guideliness and the individual should stay at home for 7 days, or longer if they still have symptoms other than cough or loss of sense of smell or taste.

 

 

Covid Updated Symptoms
Covid Testing

Covid Testing

Anyone aged 5 or over who has coronavirus symptoms is now eligible for a coronavirus test.

Anyone experiencing a new continuous cough, high temperature and loss of or change in their normal sense of smell or taste can book a test online at www.nhs.uk/coronavirus.

Testing is being offered in 3 ways:

  • Home testing kits which are delivered to someone's door
  • Regional testing sites
  • Mobile testing units

Essential works can continue to apply for priority testing.  These tests are prioritised over the tests available for the wider public through the NHS.

For further details click here.

Social Distancing

Latest Government guidance on social distance advises the following:

  • Stay at home as much as possible
  • Work from home if you can
  • Limit contact with other people
  • Keep your distance if you go out (2 metres apart where possible)
  • Wash your hands regularly

Full details are available here.

Shielding

Those who are extremely vulnerable (have organ transplants, specific cancers, severe respiratory diseases, have genetic condtions that increase risk of infection, are on immunosuppression therapies that significantly increase risk of infection or are pregnant with an underlying heart condition) to remain at home at all times and avoid face-to-face contact.

If you need to contact the surgery

Please remember:

  • We cannot do prescriptions early or give you more 'just in case' - the pharmacies are struggling already, you do not want them to be like supermarkets!
  • We cannot give you an inhaler even though you had one 5 years ago when you had a bad cough 'just in case'.  We know it is scary but lots of people really need these inhalers and if you get one 'just in case' they might not be able to get one that they really need.
  • We cannot give you paracetamol on prescription just because you cannot buy it over the counter.
  • We cannot advise you whether you should or should not self-isolate, please follow the guidance available at www.gov.uk as we are following the same advice.
  • If you are due to have a routine appointment and we tell you it has been cancelled, please try and understand the unprecedented strain we are trying to get through. If suitable, you will be offered a telephone consultation with a clinician, otherwise you will be asked to make contact at a later date.

Please do not shout at our staff when tehy cannot do these things.  We will still make sure you get the medication you need and we will still provide the best possible care over the telephone, via video consultation, or face to face if absolutely necessary.

Every single person who sets foot in a healthcare setting from now on, is sadly entering a high risk environment, why would you put yourself at unneccesary risk?

Remember, all NHS staff are doing this to help keep you safe.  Thank you for your ongoing support and co-operation.

Reception Prescription Box

The prescription box in Reception is CLOSED.

If you cannot request your prescription via systmonline or email, then please use the letterbox outside the surgery (on main road opposite the shop).

Please ensure you nominate a pharmacy to collect from, otherwise we will send your prescription, electronically to Wootton Pharmacy.  Please DO NOT collect from the surgery.

Thank you.

Every Mind Matters

Every mind matters has now released expert advice and top tips on how to look after your mental well-being if you need to stay home during the coronvirus outbreak.  It also includes guidance if you are feeling worried our anxious about the outbreak.

Please visit www.nhs.uk 

Community Resilience Services

Coronavirus support line:

To support the most vulnerable members of our community including those who are currently in isolation because they are displaying symptoms of coronavirus, those with existing health conditions, those who are pregant or those aged 70 or above.

The support line is managed by Northamptonshire County Council's Customer Service Centre.  It allows anyone who cannot leave their homes under current restrictions and those who have nobody to call upon for help, to request support in getting access to food, prescriptions and other vital services.

Telephone:     0300 126 1000 (option 5)
Email:             nccg.communityresilience.covid19@nhs.net 

Stay Alert

We can all help control the virus if we all stay alert.  This means you must:

  • Stay at home as much as possible
  • Work from home if you can 
  • Limit contact with other people
  • Keep your distance if you go out (2 metres apart where possible)
  • Wash your hands regularly

Do not leave home if you or anyone in your household has symptoms.

For frequently asked questions, click here.

Stay Home
Team
Stay Alert

Blood Testing Appointments

In order to keep patients safe at this time, the Blood Taking Unit at Northampton General Hospital, are redirecting parts of this service to the Three Shires Hospital.

If patients require a blood test, they will need to contact the hospital to make an appointment on either of these numbers:

  • 01604 885022
  • 01604 885027

Three Shires Hospital will offer appointments Monday to Friday, 09.00-12.30 hrs & 13.30-17.00 hrs.  Patients will not be tested without an appointment.

The NGH Maternity Unit will continue to make arrangements for patients within the unit and they do not need to attend the Three Shires Hospital.

Children's phlebotomy services will now take place in children's outpatients, will now be offered on two mornings a week, Monday and Thursday, 09.30-11.00 hrs.

Eye Casualty

Due to the impact of covid-19, Northamton General Hospital are changing the eye casualty service.  The service will no longer operate as a walk-in eye casualty.  Patients will need to telephone the service first on either of these numbers:

  • 01604 545085 
  • 01604 634700 ext 8011

This means the department can triage most patients over the telephone therefore avoiding unnecessary visits to the hospital.

The service is open:

  • Monday to Saturday - 08.30-16.30 hrs
  • Sunday & Bank Holidays - 09.00-12.30 hrs

Hand Washing

Diabetes Helpline (26.05.20)

Diabetic helpline for anyone with insulin-dependent diabetes to help with any concerns during this difficult time.  This helpline is available via Diabetes UK's support line: 0345 123 2399.