Wootton Medical Centre

Welcome to Wootton Medical Centre (WMC).  There are approximately 7,500 registered patients, cared for by an effective, dedicated, and comprehensive primary healthcare team, which includes GPs, Practice Nurses, Clinical Pharmacist, Social Prescriber, First Contact Physio, Paramedic & Reception / Administration team.

We are part of the ParkWood Primary Care Network (PCN) working collaboratively with Denton Village Surgery and The Parks Medical Practice.

We are a small team with an open & honest ethos, everybody is valued & opinions are heard.

Our VISION is:

‘To provide the highest quality primary healthcare to our patients in a safe and supportive environment, with clinical excellence at the heart of everything we do, whilst working within local and national governance, guidelines and regulations’.

Our core values shared among the GP Partners and staff are:

• Collaboration
• Patient-focused
• Respect
• Innovation
  
  

Accountability:

• Collaboration - Effective teamwork is an essential component of general practice.  We achieve this through effective communication, demonstrating a positive attitude and respecting each other at all times.
• Patient-focused - We strive to involve our patients at every stage of their journey with us, ensuring that we provide safe and effective care which meets the requirements of the patient.
• Respect - We are all different and have different needs, yet respect is mutal.  We must show respect, understanding and compassion for others at all times regardless of the situation.
• Innovation - We are committed to improving the level of service offered to our patients.  We are constantly seeking new ways of working to enhance service provision and the patient experience, introducing new technologies and methods of working to meet the expectations of our patient group.

The practice has always prided itself on providing high quality medicine in a traditional family practice setting, engaging with external agencies such as PCNs, ICBs, hospitals, community teams, ensuring that our services meet the needs of our patient group.

Through our website, we hope to improve our services for our patients and enable you to find information you require.

Telephone Calls To & From WMC: 

We are duty bound to make patients aware that incoming and outgoing telephone calls are automatically recorded.  This is done for a variety of reasons, mainly to help with staff training and quality purposes. 

Wootton Medical Centre Team:

A range of healthcare professionals work at your surgery and in the wider community to help you get the right care when you need it.

Services in general practice and the community are being transformed to make it easier for you to access a wider range of help from your surgery, closer to home, by telephone or online.  This is part of the NHS long-term plan to offer people further choice and more joined up healthcare.

More healthcare professionals including Clinical Pharmacists, Physiotherapists, Paramedics and Social Prescribing Link Workers are being recruited nationally to work alongside GPs in wider networks of practcies.  Our Reception team will help guide you to the most appropriate care as soon as possible when booking you an appointment.

 

Care Navigators - our Reception team are specially trained to know about the care and services available to you at your surgery and in your area.  The team will help navigate you to the most appropriate member of our health care team, which is not always the Doctor.  All our staff abide by the same professional and confidentiality standards.  They will ask you brief details about the reason you are requesting an appointment.

Nurse Practitioners - are highly trained and have the knowledge and skills to manage all aspects of patient care.

Gemma, our Nurse Practitioner, can help with diagnosing and treating health conditions, ordering tests and interpreting results and prescribing medication.

Practice Nurses - they undertake a wide range of roles and are involved in almost every aspect of a patient's care, assessing, screening and treating people of all ages.  In addition to providing traditional aspects of nursing care such as wound care, immunisations and administration of medicines, they run health checks and clinics for those with long-term conditions such as asthma, heart disease and diabetes.

Jannien and Rebecca, our Practice Nurses, can help with vaccinations and injections, supporting people with long-term conditions such as asthma, chronic obstructive pulmonary disease and diabetes, health living advice and family planning and sexual health advice, including smear tests.

Health Care Assistant - working under the guidance of a Practice Nurse, they help with routine health checks and provide patients with general health and well-being advice.

Julie and Lorraine, our HCA's, can help you with health checks such as blood pressure monitoring or taking samples, vaccinations and injections, healthy living advice such as stopping smoking or weightloss and dressing and stitch removals.

Clinical Pharmacist - experts in medicines and can help people stay as well as possible.  They support those with long-term conditions like high blood pressure or anyone taking multiple medicines to make sure their medication is working.  They work with GPs, local pharmacies and hospitals to ensure that medicine services are joined up.  

Christabel, our Clinical Pharmacist can also help with in-depth reviews of your medicines if you have a long-term condition, agreeing and making changes to your prescription and advice about medicines and side effects.

First-Contact Physiotherapist - experts in musculoskeletal conditions.  They are able to assess, diagnose and treat a range of complex muscle and joint conditions preventing the need for referrals to hospital.  They can arrange access to further treatment, investigations and specialists when needed.

Anish, our First-Contact Physio can also help with diagnosing and treating muscular and joint conditions, advising on how to manage your condition and referrals on to specialists services.

Paramedics - work in a variety of roles within general practice.  Their background in pre-hospital care means that are used to working with people with a variety of health conditions from coughs and minor injuries to more serious conditions such as asthma and heart attacks.  They work alongside GPs and help manage routine or urgent appointments, telephone triage (assessment of urgency of illness or injury) and home visits.

Kieron, our Paramedic, can also help with diagnosing and treating health conditions and ordering tests and interpreting results.

Social Prescriber Link Workers - social prescribing involves helping people to improve their health and well-being by connecting them to activitys in the community.  Link Workers connect those feeling lonely, overwhelmed or in need of help to a range of local support, from community and activity groups to work, debt or housing advice.

Sarah, Serena and Jackie, our Social Prescriber Link Workers, can help with getting people to focus on their own priorities and the things that affect their well-being as well as supporting people to take more control of their health and introducting people to groups and activities in the community.

GPs - oversee all aspects of patient care.  They meet regularly with other members of the practice team to plan joint approaches to co-ordinate a patients care.  All other members of the practice team work under the supervision of a GP.

Dr Burada, Dr Loe, Dr Kolacki, Dr Au and Dr Nirujogi, our GPs, can help with diagnosing and treating a health condition, ordering tests and interpreting results, prescribing medication where necessary, referring you to hospital and other medical services for urgent and specialist treatment.

We are here to help you get the right care, as quickly and as conveniently as possible.  Appointments in the evenings and at weekends are available via our Extended Access Hub, and you can also access a range of practice services online or via the NHS App on your smartphone.

If we are closed and you need urgent medical help, go straight to NHS 111, the service is available 24/7 by telephone or online at 111.nhs.uk3

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