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Noticeboard

Wootton Medical Centre is currently closed to new patients due to maintaining current patient services and managing an ever increasing workload.  This is for a temporary basis and we will update our New Patients section when our situation changes.

The only number to contact the surgery is 01604 709922, any previous numbers are no longer in use.

We are offering DoctorLink at the surgery, please see below and section - Appointments & Clinics - for more details.  You may be directed to this when asking for an on the day appointment.

In November, 67 patients failed to attend or cancel their appointment at Wootton Medical Centre, please help us to help you by cancelling if you no longer need this appointment as these can then be offered to another patient.  See Appointments & Clinics section for more details.

If eligible book your flu vaccine now with Reception.

Friends & Family Test (FFT)

WMC is always keen to receive feedback from our patients and we welcome your views.  We would like to know what your recent experience have been.

 

‘How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?’

Image result for good experience image

Please click Friends & Family Test (may take a while to download) to complete our form, or alternatively, pick up one at Reception.

You can then send this form in to us at via email at wootton.medicalcentre@nhs.net or hand in at Reception.

Click on the links below to see how we are doing:

FFT December 2019

FFT November 2019

FFT October 2019

 FFT September 2019

FFT August 2019

In response to feedback received:

  • Please do not respond that you would not recommend us if your family do not live within our catchment area, this question is designed to ask, if you could, would you
  • All patients can email the surgery at wootton.medicalcentre@nhs.net.  With regards to cancelling an appointment, this can easily be done via SMS (if consent given) by responding with the word CANCEL to the appointment reminder text sent.
  • Care Navigation is now an important part of the Reception role within primary care. The GP is not necessarily the most suitable clinician to see you and with growing skills within the current clinical team and resources available outside the surgery (for example pharmacist), this is proving to be invaluable.

FFT July 2019

FFT June 2019

FFT May 2019

FFT April 2019

FFT March 2019

FFT February 2019

FFT January 2019

 

 

 

 

 

 

 

         



 
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