Patient Participation Group

Patient Group

Wootton Medical Centre has an active Patient Participation Group (PPG) made up of volunteer patients.

The PPG provides a link between the practice and its patients, acting as a 'critical friend' to support improvements in care and patient experience.  The group is lead by patients with staff providing regular updates and information about new and future developments such as staffing, appointment and vaccination programmes.

Membership of the PPG is free and open to all all patients.  If you are interested in becoming a member or hearing more, please contact Tracey Whitehead via email or telephone (see contact us button).

Patient Participation Group (PPG)

Would you like an input into the service you receive? 

We are interested in hearing your views about the surgery, how well we are doing and how we may be able to improve the services we offer you.  Come and join our PPG group, which gives patients a direct voice to influence decisions made by the surgery about patient services and care, and to share information.  

The PPG is open to all patients of Wootton Medical Centre.  The group usually meet several times a year at the surgery on either a Wednesday evening or Thursday lunchtime.

If you would like to join the PPG, please contact the Practice Manager by emailing at the following address: wootton.medicalcentre@nhs.net.

Getting Your View

The group would like to contact patients on occasion by email and / or text so that they can obtain the views of the widest group of patients possible. We would like to obtain your email address and mobile phone number to do this.

Please complete the Patient Contact Form to provide your consent for this.

FAQ's

What is a Patient Representative Group?

We are a group of volunteer patients who get involved in helping to maintain the standard of service the practice provides.

What is the purpose of joining the group?

Our purpose and aims are to support the medical and administration staff, give feedback to help improve the services to patients, to help develop and improve the services offered and assist at surgery events.

Our role is to support all aspects of the practice appropriate to the patients.

Who we are & what do we do?

We meet several times a year, here at the practice on a Wednesday evening.  Some of the topics covered could be:

  • How to recruit and increase the size of the group
  • How to reduce DNA appointments (did not attend)
  • Discuss and feedback on patient surveys

Patient Group Reporting