Reasonable Adjustments Digital Flag – Information for Patients.
We are committed to making our services accessible and inclusive for all patients. If you have a disability, long-term condition, sensory impairment, learning disability, autism, mental health need, or any other difficulty that affects how you access healthcare, you may benefit from a Reasonable Adjustments Digital Flag.
This is a secure national NHS record that helps healthcare staff understand what reasonable adjustments you may need, such as extra time for appointments, communication support, or information in a different format. With your consent, this information can be shared with other NHS services involved in your care, helping to ensure your needs are recognised and supported consistently. You can tell us about your reasonable adjustment needs at any time, and we will review them regularly with you.
♿ Reasonable Adjustments – Helping Us Support You
We Can Offer Reasonable Adjustments Such As:
✅ Longer appointments where clinically appropriate
✅ Communication support and interpreter services
✅ Quiet waiting areas where available
✅ Easy read information
✅ Assistance for patients with hearing or visual impairments
✅ Support for patients with autism, learning disabilities or anxiety
✅ Wheelchair-accessible facilities
✅ Alternative methods of communication where possible
Help Us Get It Right
If you feel that an adjustment would make it easier for you to access our services, please speak to a member of our team.
We can record your adjustment needs on your medical record so that staff are aware of how best to support you whenever you contact or visit the practice.
Did You Know?
Many patients benefit from reasonable adjustments, including those living with:
- Hearing loss
- Visual impairment
- Learning disabilities
- Autism
- ADHD
- Mental health conditions
- Mobility difficulties
- Long-term health conditions
Tell Us What Matters to You
Your needs matter.
By letting us know what support you need, we can help make your experience with the practice safer, more comfortable and more accessible.
📞 Please contact reception if you would like to discuss any reasonable adjustments that may help you access our services.